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Inso will replace with the same product any software, accessory or supply within 30 days following the sale. Please note that some items require direct communication between the manufacturer and the consumer.

Cisco Unified Customer Voice Portal - (v. 11) - license - not for production system


Cisco Unified Customer Voice Portal - (v. 11) - license - not for production system

Manufacturer: Cisco
Item Inso: 5523138
Sku: CVP-11-NPS=

Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center. Customers can use touchtone signals or their own voice to request self-service information. If they request live agent assistance, Unified CVP can place a call in queue until an appropriate agent is available and then transfer information given by the customer directly to the agent along with the call itself to provide a seamless customer service experience.

As this text is supplied by the manufacturer, we have no control over its language.

Product DescriptionCisco Unified Customer Voice Portal (v. 11) - license - 1 license
Product TypeLicense
CategoryInternet & communication applications - video conferencing, IP telephony, audio conferencing
License Qty1 license
Licensing DetailsNot for production system


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