Privacy Policy

Solutions Informatiques Inso inc. tries to insure the protection of the information transmitted through the internet as well as respecting privacy and thus, rigorously controls the way by which personal information is used and transmitted. The present Declaration of Confidentiality details the protection policy related to personal data from By using the site, you accept to comply with the practices detailed in this Declaration of Confidentiality and Security.

Data collection

In the advent of a purchase or during the registration phase for a promotional contest, demands that you transmit your name, address, email address and that, if you accept, other information.
The information that collects about you allows it to customize and constantly improve services provided when you visit This information follows the following schedule:

Information that you provide

We receive and save all information that you have entered in the website or that you may have supplied by other means. You have the choice not to provide information, but this will prevent us from providing you with some of our services. We will use the collected data in order to, notably, answer your requests, prepare suggestions for you, offer customized purchasing, improve our stores, and contact you.

Automatically collected information

We receive and save some information every time you contact us; for example, like many other websites, we use cookies that allow us to obtain some information when you access

Transmitting collected information

The information that is gathered by on you is confidential and shall solely be shared with the stores on, which allow to open an account in your name, process your orders, to contact you in the event you have won a contest, to customize its relationship with you and, if you agree, to occasionally send you information about the Site and its products according to your preferences. wish to specify that its advertisers will not at any time be allowed to access your confidential information. Furthermore, does not sell user lists. You have the choice to no longer receive information pertaining to, its stores and products by specifying under the section My Profile in your account.

Only those employees or representatives dully authorised by and its stores (those involved in sales and marketing of products and services for each store) can access your information, but solely has governed by their position.

Protection of personal information 's servers use the latest information-transmission technology (Secure Socket Layers, or SSL), which render its transmission highly secure. In addition, 's servers are protected by firewall technology. However, no security mechanism is perfect and you must be aware that you are always at some level of risk that personal information transmitted to may be disclosed without fault on the part of and without your consent. declines all responsibility regarding forwarded confidential information, except in case of negligence on the part of Note that, for your security, no information on credit cards is kept on the servers uses. If you are concerned about confidentiality, related to the use of your credit card on the Internet, invites you to submit your order by telephone and to speak to a representative. reserves the right to modify this policy at any time. also reserves the right to transmit personal information about you to the extent must do so under the law or so as to protect the copyright of the site or those of its users, partners, advertisers or suppliers.


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Telltales are harmless in that they cannot extract information from your hard disk, over which you have full control. uses telltales mainly in order to determine traffic on the site, to transmit information that is highly usable by its marketing department, and to personalise the future use you make of the site. This technology does not systematically place personal information about you at's disposal. It is always possible to no longer be subject to cookies by modifying your computer's configuration.

Controlling personal information

From the Customer Center page, you can at any time validate or modify certain personal information; these procedures may also be completed by directly contacting the customer service. However, if you wish to have yourself removed from's list of customers, you must contact the customer service of

Security and Efficiency of the Network does not guarantee the efficiency, or total security. It is possible that a hacker manages to penetrate the server. It is thus important that you keep in mind before USING YOUR IDENTITY TO BROWSE THE SITE OR COMPLETE TRANSACTIONS on that a malicious person may access the servers on site and use the information about you or any other person on the site to his or her own end. IN NO CASE will and its administrators be held accountable for acts of computer piracy, nor be blamed for whatever damage or lost associated with a member's account on the Canoe network. may have occasional outages and programming errors may be provoked by updates or events independent of the will of the administrators.

No administrator or member of the organization can be held accountable if a member is unable to browse through, regardless of the reason preventing such activity from taking place (misunderstanding, defective telephone line, modem incompatibility, broken cable, bad configuration, wrong browser, etc.). At the moment when you complete your online purchases, you can verify if you are in secure mode by looking at the URL (web address) and ensuring that it begins with https:// instead of http://

The icon displayed that looks like a padlock of the browser window confirms that you are in secure mode.



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